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Terms & Conditions

Terms & Conditions

These terms and conditions outline the rules and regulations for use of services provided by RNS-X-RAY.

1. General

By accessing this website or purchasing a product or repair service, you agree to be bound by these terms. If you do not agree, please do not use our services.

2. Services Offered

We provide hardware and software repairs, SD card upgrades, software unlocks, and infotainment system updates for vehicles. All services are carried out with care by professional technicians.

3. No Fix, No Fee Policy

If we are unable to repair your unit, you will not be charged for the service. However, return postage costs will still apply.

4. Warranty

All repairs come with a 12-month warranty on the work carried out. This does not cover damage caused by misuse, future faults unrelated to the repair, or external tampering.

5. Payment

Payment must be made in full before any repaired unit is returned. We accept bank transfer and card payments.

6. Shipping

You are responsible for securely packaging your unit and sending it to us. We are not liable for any damage during transit. Return shipping will be via tracked courier.

7. Software Sales

SD cards and software unlocks are provided "as-is." It is your responsibility to ensure compatibility. No refunds are offered for digital or activated items.

8. Data Responsibility

You are responsible for backing up any important data. We are not liable for loss of data or settings.

9. Limitation of Liability

RNS-X-RAY is not liable for any indirect, incidental, or consequential damages related to the use of our services.

10. Privacy

For information on how we handle your data, please refer to our Privacy Policy.

11. Contact

If you have any questions, contact us at info@rns-x-ray.co.uk.

Last updated: June 12, 2025