Terms & Conditions
Website purchases, repair services, limitations, liability and customer responsibilities.
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Policies & Legal
Everything you need in one place — terms, warranty, privacy, and service policies.
Clear terms
Warranty options
Privacy & cookies
Bench fee policy
Quick highlights
- Repairs are a service — you send your unit to us.
- Diagnostic bench fee: £49.99 if the unit is unrepairable (deducted from any refund where applicable).
- Warranty: 6 months included on repairs, with optional 24 months for £49.99 (where offered).
- Payments via Stripe Payment Links.
Legal pages
Warranty Policy
6-month warranty on repairs, optional 24-month upgrade (where available), exclusions and claims process.
Privacy Policy
How we use and protect customer data, contact form enquiries, and order information.
Need help choosing the right service?
If you’re not sure which product/service matches your unit, contact us with the part number and a photo of the unit label.