At RNS-X-RAY, we value your privacy and are committed to handling your personal information responsibly and transparently. This policy explains how we collect, use, and protect your data when you use our services or website.
When you contact us or place a service request, we may collect:
We use your information to:
We do not collect or store your card or bank payment details. All payments are processed securely through third-party providers.
Your personal data is stored securely and only accessed by authorised personnel. We take reasonable steps to prevent misuse, loss, or unauthorised access.
We never sell or trade your information. Your details are only shared with trusted third parties when necessary — for example, with courier companies to return your unit.
You may request access to the data we hold about you, or ask us to delete it at any time. Simply email info@rns-x-ray.co.uk.
We do not use cookies or tracking scripts on our website. Your visit is not monitored or recorded beyond your form submission.
We may link to external platforms like WhatsApp or eBay. These sites operate under their own privacy policies, which we encourage you to review before use.
We retain service and invoice records for up to 6 years, in line with HMRC requirements. After this, your data is securely deleted or anonymised.
This policy may be updated occasionally. Any major changes will be highlighted on our website.
If you have any concerns or questions about your data, email us at info@rns-x-ray.co.uk.
Last updated: June 12, 2025