Step 1: Fill out the Request a Repair form above to tell us about your issue.

Step 2: We’ll review your request and confirm whether we can accept the repair.

Step 3: Once accepted, you’ll receive payment instructions (bank transfer or card).

Step 4: Send your unit to us securely — we’ll provide the address and advice.

Step 5: Our engineers will carry out the repair with precision and care.

Step 6: We return the fixed unit to you via tracked courier — job done!

Warranty & Terms: All repairs include a 12-month warranty on the work carried out. By making a payment, you agree to our terms and conditions.